We Are Listening

We understand that mistakes happen.

If you see one, we want to make it right and learn from our error. We do not have any issues acknowledging what may have occurred because that is what people do when they are acting like adult, professional, business people. That is at the core of what the DECA organization teaches.

Mistakes Happen

No one is perfect.

As hard as we try to give each of you our all and be perfect, it is an unrealistic goal. Sometimes things don’t always get all of the attention that they need which is why we have such wonderful DECA Officers. The advisor can’t do everything AND teach.

We Care

We want to listen.

If you think that you have been treated incorrectly by the advisor(s), chaperone(s), DECA staff, Judges, other DECA representatives, and/or the IHS DECA Officers, please do what we would do in the professional world and follow the guidelines below:

1. Take all of the emotion out of it. This is about “business”. You need to speak about the facts. If it is determined you are correct, you can later express how it has emotionally impacted you. However, feelings only serve as a distraction from the real issue at this point.

2. Write everything down. Then, reread it. Then, take out anything that is unimportant or unnecessary. Once again, it will distract from the issue. You need to be succinct and to the point.

3. Wait. Do not send anything while you feel emotional. You need to wait until you are more grounded. It can wait a few days.

4. Language. Keep it professional. Let the facts speak for themselves. Do not be disparaging. Do not curse or use emojis.

5. Audience. Send it to your Advisor via email even if the complaint involves him. Do not discuss it with other students, members, or Officers. You will be in direct violation of the Standards of Conduct if you correspond or speak to anyone else which could result in disciplinary action and loss of membership.